Terms of Service

Please read our terms carefully before engaging our services

Effective Date: April 8, 2026

These Terms of Service ("Terms") govern your use of our website and services related to custom software development, design, and consulting.

By accessing our website or engaging our services, You agree to these Terms.

1. Services

We provide custom software development services, including but not limited to web development, application development, UI/UX design, and technical consulting.

All services are tailored to specific requirements agreed upon with each client.

2. Project Scope

All work is performed based on a mutually agreed scope, which may be defined in a proposal, specification document, or written communication.

Any work requested outside the agreed scope will be considered a change request and may:

  • Affect timelines
  • Incur additional costs
  • We reserve the right to pause work until such changes are approved.

3. Pricing & Payments

Projects may be billed on a fixed-price or hourly basis.

  • A non-refundable upfront deposit of 50% is required before work begins.
  • Remaining payments may be structured as milestones or final payment.
  • Accepting bank transfer payments or cryptocurrency (USDT/USDC).

Failure to complete payment may result in:

  • Suspension of work
  • Withholding of deliverables

All fees are non-refundable unless explicitly agreed otherwise in writing.

4. Refund Policy

Due to the custom nature of our services:

  • No refunds are provided once work has commenced.
  • If a project is terminated, client agrees to pay for all work completed up to that point.

5. Intellectual Property

All code, designs, and deliverables remain the property of Company until full payment is received.

Upon full payment, ownership of the final deliverables is transferred to the client.

We reserve the right to:

  • Reuse general knowledge, experience, and non-client-specific components
  • Display non-confidential work in our portfolio

6. Client Responsibilities

The client agrees to:

  • Provide all required materials, content, and access in a timely manner
  • Review and approve deliverables promptly
  • Communicate clearly and without unreasonable delay

Delays caused by client may result in adjusted timelines and additional fees.

7. Timelines & Delivery

Any timelines provided are estimates only and not guaranteed.

We are not responsible for delays caused by:

  • Client feedback delays
  • Third-party services or APIs
  • Unforeseen technical challenges

8. Third-Party Services

Projects may involve third-party tools, platforms, or APIs.

We are not responsible for:

  • Downtime
  • Changes in pricing
  • Limitations or failures of third-party services

9. Limitation of Liability

To the maximum extent permitted by law, Company shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Loss of profits, revenue, or business opportunities

Our total liability shall not exceed the total amount paid by the client for the services.

10. Disclaimer of Warranties

All services are provided "as is" and "as available."

We do not guarantee that:

  • The software will be error-free
  • The service will be uninterrupted
  • The product will meet all business expectations

11. Termination

Either party may terminate the project at any time by written notice.

Upon termination:

  • The client must pay for all completed work
  • Any outstanding invoices become immediately due

12. Confidentiality

Both parties agree to keep confidential any sensitive or proprietary information shared during the course of the project.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Moldova.

14. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of our services constitutes acceptance of updated Terms.

15. Contact Information

If you have any questions about these Terms, please contact:

Email: edgrwork@gmail.com

Telegram: @grabchaked

By using our services, you acknowledge that you have read, understood, and agree to these Terms of Service.